A few hours after it posted a special $100 rebate for new customers using the Palm Pre smartphone, Sprint Nextel pulls the offer from its Website. Originally, Sprint offered first-time Pre buyers a discount and part of the deal required customers to transfer their telephone numbers from another wireless carrier to Sprint.
If you were looking forward to that $100 rebate from Sprint Nextel for
buying a Palm
A few hours after posting a special $100 rebate for first-time buyers of the
Palm Pre smartphone, Sprint pulled the special discount from its Website. A
Sprint spokesperson told the Dow Jones News Service that the company had posted
the offer in error.
Sprint originally posted the offer on Sept. 8. Several publications, including
wrote stories about the offer before the wireless carrier pulled
it later in the day.
Things Digital blog first reported Sprint's reversal.
A Sprint official
told the blog that the company would honor the agreement for customers who
asked for the rebate before the advertisement was taken down Tuesday afternoon.
According to the original posting, the special deal for the Palm Pre would
have run from Sept. 8 until Oct. 31. The $100 rebate was only for first-time
buyers of the Pre smartphone and not for existing customers. In addition, the
offer required customers to move their current telephone numbers from their
current wireless carriers to the Sprint network.
This is the original announcement as posted on Sprint's Website
before being taken down:
"Until October 10, 2009
you can get a $100 service credit when you move your number to a Palm Pre from
Sprint and activate a new line of service with a two-year agreement. The $100
service credit will be applied to your Sprint account within three invoices.
The service credit will not display in the shopping cart at checkout. This
offer is available now but can't be combined with other Pre discounts, rebates
The offer would have reduced the cost of the Palm Pre from $199 to $99.
Palm Pre has brought mixed results for Sprint,
the carrier is looking to
attract new customers with other smartphones. On Oct. 11, Sprint
plans to offers its first device based on the Google Android operating system.
The HTC Hero smartphone is priced at $179.99
with rebates and a two-year contract.