News Analysis: T-Mobile may be the fourth-largest national carrier, but there are other GSM carriers out there including national carriers that offer GSM-capable phones.
If everything goes according
to AT&T's grand plan, T-Mobile customers will be offered two choices in
about a year. The first is go get sucked into AT&T with its dropped calls
and legendary bad service, or they can find another carrier. Fortunately for
T-Mobile customers who don't want to be part of AT&T, there are
options-probably more options than you suspected.
To find out just what those
options are, I first looked for a list of every GSM carrier in the U.S. The
closest I could find was a list on Wikipedia of
U.S. wireless carriers. Using that list, I called every GSM
carrier in the U.S., except for a few in Alaska (because of time-zone issues),
and asked them if a T-Mobile customer would be welcome there. I didn't reach
all of them, but of those I talked to, the answer was a resounding "yes." The
GSM carriers out there that aren't T-Mobile or AT&T would be delighted to
have your business.
But they're not the only
ones. Verizon Wireless and Sprint are both eager to welcome T-Mobile customers,
and both are willing to solve that thorny problem of international roaming. Verizon
Wireless offers 14 phones that work with both CDMA (Code Division Multiple
Access) and GSM, and a Verizon Wireless spokesperson told me that the company
is happy to unlock the SIM so that you can use foreign SIM (Subscriber Identity
Module) cards while you travel, provided your account is up-to-date. Of the 14
Verizon Wireless phones, four are "certified pre-owned," which is a good way to
get a refurbished international smart phone at a really cheap price. To find
them, visit the Verizon Wireless site, shop for phones and
click on "Global Ready."
Sprint also offers four
devices that can be used internationally. To find those, go to Sprint's site
and shop for phones, then
click on
the "international" check box. Sprint will also let you use foreign SIM
cards in their phones. In any case, choosing either Verizon Wireless or Sprint
will probably give you better coverage than you had with T-Mobile, and it will
avoid the problems of dealing with AT&T. Of the two services, my experience
in general has been that Verizon Wireless has somewhat better coverage, and
that the 3G and 4G service is better.
In addition, there are other
GSM companies that operate nationally. One of the companies I talked to was
Indigo Wireless,
which is a regional carrier serving parts of Pennsylvania and Nebraska. But it
accepts customers located anywhere. Then there is
Fuzion Mobile, which is a smaller, but
national GSM carrier. Fuzion Mobile is in the process of opening hundreds of
stores throughout the U.S. Both these carriers offer plans that are less
expensive than anything AT&T offers, and both provide their own customer
service centers.