Verizon Suffers Second Nationwide Outage of December
Verizon Wireless customers face a second nationwide 4G network outage in the month of December as frustration grows.Customers of Verizon Wireless were hit with a second nationwide outage this month of the company's 3G and 4G networks, sending wireless users to the company's support forums and Twitter feed to express their frustration. Some customers on the East Coast were reporting that 3G service had been restored as of 8 a.m. Dec. 21. Technology blog The Verge reported they had spoken to a Verizon support representative who confirmed the outage but was not authorized to discuss the extent of the issues with the press. The outage affected users from Southhampton, N.Y., to San Francisco. One Verizon customer from Lakeland, Fla., called "snowmansurfer91" posted a comment on the 4G LTE Community Board: "Call for a credit, I am a field tech and rely on data services 24/7. They gave me 25 dollar credit."
The company recently celebrated the one-year anniversary of the launch of is 4G service. Sixteen devices are currently available to run on the 4G network, including eight smartphones, such as the Droid Razr, and tablets, such as the Samsung Galaxy Tab. Consumer demand for Apple iPhones and Android devices on its 4G network boosted Verizon's third-quarter financial performance, company executives said during Verizon's Oct. 21 earnings call. Verizon activated 1.3 million new wireless users, including prepaid and other customers. The 4G network grew more quickly than anticipated, which is currently available in 165 markets and covers a population of more than 186 million, the company said.