Verizon Wireless Settles with N.Y.
The carrier agrees to $1 million in restitution for the misleading marketing of not-so-unlimited Internet access.It turns out that Verizon Wireless $59.99 broadband plan wasnt so unlimited after all. Admitting the plan actually only covered Web browsing, e-mail and intranet access, the nations second-largest wireless carrier agreed Oct. 23 to pay $1 million to customers for wrongful account termination and to halt the deceptive marketing of its Internet usage plans. The settlement ends a nine-month investigation by the New York State Attorney Generals office into Verizon Wireless marketing of its "unlimited" laptop broadband customer plans. The probe revealed Verizon Wireless did not disclose to users that video downloading and online game playing were not part of the plan.
As a result, the carrier terminated the service of some customers for exceeding an undisclosed monthly usage cap. From 2004 until April 2007, Verizon Wireless terminated more than 13,000 consumers nationwide for "excessive" use of its "unlimited" Internet access plans.