Page Two

By Michael Fitzgerald  |  Posted 2004-05-10 Print this article Print

"You never know where youre going to be operating one week to the next, so this saves us from having wireless access points in rooms that arent being used," Luck said. He also thought it was important to make sure that guests who didnt have wireless access on their computers or handhelds could get that access while in the hotel. For that, he stocked the hotels business center with wireless Ethernet cards for guest use.

Not all the hotels business users want wireless access, Luck said, but without it some conferences wouldnt select Pechanga.

In fact, Luck said that the only issue hes had with the network since it was installed is that some conferences have so many attendees using wireless he has to add T-1 lines to meet their needs.

Coming up is one such conference, a group of day traders. "They all have to get Internet access," Luck said, so hell provide additional bandwidth for them, something Pechangas IT staff handles directly rather than through its VAR.

Although the wireless network, installed in 2002, requires little attention, Pechanga continues to work with TIG on the WLAN.

The hotel relies on TIG to make sure it knows the latest development, whether its the newest letter in the 802.11 standard or information on new security methods. In fact, Luck said he expects that the resort will ultimately need to upgrade its wireless network to incorporate security advances. The resort works with TIG on other kinds of technology, and it recently signed a contract with the VAR for a storage solution.

Meanwhile, Luck said wireless has become a key part of the resorts IT infrastructure. The resort may add a significant number of rooms or an entire tower in the next couple of years, and if it does, wireless access will be included from the beginning.

Since the hotel opened two years ago, "things have changed—more and more people have laptops," Luck said. That means wireless access "is just part of the basic plan, standard." And he said TIG will more than likely be who he calls to get the job done.

Michael Fitzgerald is a free-lance writer based in Oakland, Calif.

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