Carriers Avoid FCC Regulation With the Bill Shock Deal
But if alerts are being sent out, the company has a way to prevent these huge charges. The accounting department can either allow the employee to change plans to keep the overage in check or at least be prepared to pay the larger bills. In situations where the company is sending employees on international travel, the company may want to provide phones that are set up with accounts for international roaming, or even pay for SIM cards to provide their employees with a phone number local to the area where the travel is taking place. Of course, there are still questions about whether the wireless companies will allow customers to switch plans reasonably and whether the companies will find a way for customers to prevent such overages (perhaps preventing calls that would exceed plan minutes, for example). Like anything else, the details matter, and they'll probably differ from one carrier to another.
What's also important about the agreement between the CTIA, Consumers Union and the FCC is that it allows the wireless industry to self-regulate and avoid a long, expensive regulatory process. However, the Consumer Federation of America worries that this might encourage the wireless industry to adopt rules that are weak and have little teeth, while also preventing the FCC from stepping in with new regulations.