HP Unveils New Cloud-Based Mobile Print Services

By Chris Preimesberger  |  Posted 2010-04-21 Print this article Print

As a result of this new initiative, BlackBerry users now can search for the closest connected printer wherever it may be, use the HP cloud service on a secure network to access it, and then make the printout. FedEx Office and Hilton Worldwide are also involved.

SAN FRANCISCO-Hewlett-Packard, Research In Motion (maker of BlackBerry connected devices), FedEx Office and Hilton Worldwide joined forces April 21 to kick-start a new cloud-based service for mobile printing, long a nagging problem for many traveling businesspeople.

As a result of this new initiative, BlackBerry users now can search for the closest connected printer wherever it may be, use the HP cloud service on a secure network to access it, and then make the printout.

Here's a scenario most businesspeople have faced at one time or another: You're in an airport, restaurant, cab or some other location away from print services, and you suddenly realize you need to print out a contract or other legal document to physically hand to somebody.

E-mail-especially involving legal, financial or other sensitive documents-doesn't hack it in this situation. 

In view of the fact that most people don't carry portable printers, getting a paper copy in this situation usually doesn't happen. But using the new cloud-based system from HP called ePrint Enterprise, a person using a BlackBerry can search for the nearest connected printer-wherever it may be located-enter a security code, go to the printer and obtain the printout on demand in a matter of minutes.

HP and its partners in this new endeavor-RIM, FedEx Office and Hilton Worldwide-are building this new ecosystem.

If the user is anywhere near a Hilton hotel or any of its affiliates (which include the Conrad Hotels, Waldorfs, Doubletrees, Embassy Suites, Hampton Inns and Homewood Suites), or near one of the 1,800 FedEx Office retail locations in the world, that print can be made immediately.

By the end of the year, all of the Hilton properties (about 500 already are set up) and most of the FedEx Office locations will be connected for this kind of mobile printing.

Business Takes Place Everywhere

"It's simply a matter of being where business takes place, and it takes place everywhere," Victor Garcia, CTO for HP's Canadian operation, told eWEEK.

"The vision is for there to be printers available for this service within 1 mile of where anybody is located, at any given time. And they don't have to be HP printers, either."

All the mobile print services will be handled through HP's own cloud-service data centers, Jeff Bane, HP vice president of Worldwide MPS Service Delivery, told eWEEK.

"It'll be a combination, actually. Some of the service [and data storage] will be handled in our own data centers, and some will be handled on site [at the user's location]," Bane said. The new cloud printing services can be customized to dovetail with existing IT systems, he said.

Since all connected printers already have an IP address, HP has been slowly building its own ecosystem of printers for about 15 years and intends to expose as many of the publicly available printers as possible to the new ePrint system.

Chris Preimesberger Chris Preimesberger was named Editor-in-Chief of Features & Analysis at eWEEK in November 2011. Previously he served eWEEK as Senior Writer, covering a range of IT sectors that include data center systems, cloud computing, storage, virtualization, green IT, e-discovery and IT governance. His blog, Storage Station, is considered a go-to information source. Chris won a national Folio Award for magazine writing in November 2011 for a cover story on Salesforce.com and CEO-founder Marc Benioff, and he has served as a judge for the SIIA Codie Awards since 2005. In previous IT journalism, Chris was a founding editor of both IT Manager's Journal and DevX.com and was managing editor of Software Development magazine. His diverse resume also includes: sportswriter for the Los Angeles Daily News, covering NCAA and NBA basketball, television critic for the Palo Alto Times Tribune, and Sports Information Director at Stanford University. He has served as a correspondent for The Associated Press, covering Stanford and NCAA tournament basketball, since 1983. He has covered a number of major events, including the 1984 Democratic National Convention, a Presidential press conference at the White House in 1993, the Emmy Awards (three times), two Rose Bowls, the Fiesta Bowl, several NCAA men's and women's basketball tournaments, a Formula One Grand Prix auto race, a heavyweight boxing championship bout (Ali vs. Spinks, 1978), and the 1985 Super Bowl. A 1975 graduate of Pepperdine University in Malibu, Calif., Chris has won more than a dozen regional and national awards for his work. He and his wife, Rebecca, have four children and reside in Redwood City, Calif.Follow on Twitter: editingwhiz

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