	LATEST STORIES
	- Enterprises Tap Open Source via Eclipse - Worm on NASA Space Station Underscores Sprea... - Microsoft Buys Ciao.com to Boost E-Shopping ... - Malaysia Internet Ban on Anti-Government Web... - Comcast to Throttle Cable Internet Customers...

	BEST OF THE BLOGOSPHERE
	iPhone's Mediocre Battery Life Still Beats Rivals The Android Developer Revolt Google Feels Developers' Pain Nokia Launches Location-Aware Chat Client Parallel Processing Transforming Enterprise Computing

	eWEEK EDITORIAL CALENDAR
	For a list of what eWEEK is covering this year, go to our editorial calendar.


	Killing Botnets: A View From the Trenches from McAfee Using Security Compliance Software to Improve Business Efficiency and Reduce Costs from Symantec Using Web Conferencing to Ensure Successful Enterprise Application Deployment from WebEx Communications See All White Papers >


	Security Solutions Build a Successful Security Strategy As enterprises enable remote workers, promote collaborative tools and increase interdependence on global business partners, security challenges grow. Get up to speed on effective strategies, best practices and tools to keep data, clients, servers and mobile devices safe from threats. Join us on Sept. 17 for this interactive Virtual Tradeshow as industry experts, authorities and your peers share the information you need to build a solid security foundation. Register Now!

How Tech Supports Business Initiatives

Planning For IT Continuity

Enterprise Standards For Mobility

How To Manage Virtualization

What Can Green Do For You?

Global CRM Market to Surpass $11 Billion by 2008

By eWEEK
2004-08-02

Article Views: 222
Article Rating:

/ 0

Rate This Article:

Add This Article To:

Digg this

Del.icio.us

Slashdot

Y! My Web

E-mail

Furl

Google

Simpy

Spurl!

PDF Version

Siebel continues to dominate a CRM market that is expected to grow steadily toward the $11.4 billion revenue mark by 2008, according to a report by IDC.

Siebel continues to dominate a CRM market that is expected to grow steadily toward the $11.4 billion revenue mark by 2008, according to a report by IDC.

New statistics from IDC project that the worldwide CRM-applications market will reach $11.4 billion in revenues by 2008, experiencing a compound annual growth rate (CAGR) of 8.9 percent over the 2004-2008 forecast period.

IDC CRM Research Director Robert Blumstein does not think these two trends -- the continued dominance of Siebel and the growing popularity of hosted software -- are at odds with one another. Rather, they reflect divergent needs in the marketplace. However, Blumstein says, the two inevitably will continue to impact each other, especially as on-demand continues to grow.

Read the entire CRM Daily story here.

	Discuss Global CRM Market to Surpass $11 Billion by 2008

	>>> Be the FIRST to comment on this article!



	>>> More Enterprise Applications Articles >>> More By eWEEK

Email Article To Friend ♦ Print Version Of Article ♦ PDF Version Of Article

FREE ZIFF DAVIS ENTERPRISE ESEMINARS AT ESEMINARSLIVE.COM

Sep 8, 12 p.m. ET
Leveraging Information to Address the Challenges of Today's Unique Economic Environment with Joel Shore. Sponsored by IBM

Sep 9, 1 p.m. ET
Create an Effective SOA Quality Management Strategy with Web 2.0 with Joel Shore. Sponsored by HP

Sep 9, 2 p.m. ET
The New Age of Video Surveillance with Salvatore Salamone. Sponsored by Overland Storage

Sep 10, 12 p.m. ET
Virtualization, Automation and Databases with Joel Shore. Sponsored by Parallels

Sep 10, 1 p.m. ET
Disk-Based Data Protection: iSCSI SAN and Intelligent Data with Aaron Goldberg. Sponsored by Dell EqualLogic & Symantec

Sep 10, 2 p.m. ET
Top Ten Challenges with On-Premise Email Management with Michael Krieger. Sponsored by Dell MessageOne

Sep 11, 2 p.m. ET
Tracking IT Assets with RFID: Time, Money and Accuracy Savings with Aaron Goldberg. Sponsored by CDW

Sep 11, 4 p.m. ET
Reliable: What the True Meaning of Data Protection Should Be with Michael Krieger. Sponsored by InMage

More Upcoming Events!

FEATURED VIDEOS

What Can Green Do For You?
There are many ways that systems can be run faster or more efficiently, using less energy and thereby reducing costs. Watch now!

Planning For IT Continuity
Anthony Jones, CTO, of the City of New Orleans, gives a first-hand account of disaster recovery planning in action for Hurricane Katrina. Watch now!

Enterprise Standards for Mobility
Mobile devices often are used to only a fraction of their capability, thanks to the absence of an industry-standard platform for application development. Watch now!

How Tech Supports Business Initiatives
Leo Collins, CIO of Lionsgate, talks about how to make sure your IT department is seen and actually is a vital part of your company. Watch now!

Sponsors

Microsoft System Center - Designed For Big

Protect data-HP All-in-One and Disk-Based systems

HP StorageWorks Scalable NAS - Next-gen storage

Learn about the software-based VoIP solution from Microsoft.

Get Tech On Tap technical enewsletter from NetApp.

Microsoft Forefront makes defending your systems easier.

Learn how to be a retail visionary with Motorola.

Is your business best in class? Sign up for MSP Partners and find out.

Work Less. Deliver More. Try Crystal Reports® Server 2008

Meet Windows Server 2008. The server unleashed.

ShoreTel - Unified Communications Made Easy.

Samsung Flash: www.samsung.com/semi/flash

Win a Seagate® Barracuda® 1-TB HDD!

A simple upgrade can simplify your day.

RCN Metro. The Smart Alternative.

Vizioncore Virtual Server Management Solutions

Satellite® Pro Series. Feature-packed, business-ready.

Download the “Best Antivirus Product of 2007”

Change your game. With mobility solutions from AT&T.

MOST READ ENTERPRISE APPLICATIONS STORIES
PAST 30 DAYS

1 - Ziff Davis Enterprise RSS Feeds (186236)
2 - No Enterprise Thaw for Vista (28215)
3 - Why Microsoft Will Try Again for Yahoo in 2009 (11310)
4 - Symantec Unveils Virtual Desktop (10011)
5 - Yahoo Protest Vote Goes Against Yang (9837)
6 - Amazon.com to Fund Elastra's Cloud Computing Effort (6683)
7 - Adobe Riding High on the Flash Wave (6385)
8 - Shareholders Back Yahoo Board (5932)
9 - Google Search Appliance Indexes 10M Documents to Pace Microsoft Fast (5405)
10 - Yahoo Ready to Name Board Members (5047)

Videos Sponsored by:

EWEEK E-MAIL NEWSLETTERS bring you reliable, timely information to stay on top of the business of technology -- and technology in business -- and get more out of the Web. Make your choices and start your subscriptions today!

EWEEK RSS NEWS FEEDS contain a daily feed of our latest stories from over 30 different categories including Enterprise Apps, Business Intelligence, Security, VOIP and more!

Subscribe to our RSS feeds today for free...

	Issue Index \| Contact Us \| About \| Advertise \| Magazine Customer Service \| Site Map
	Security: Enterprise Security Network Security Infrastructure Security How To: Data IT Security News Cheap Hack Blog Security Watch Blog Storage: Data Storage Cloud Storage Storage Virtualization Network Access Storage Storage Reviews Data Storage News How To: Storage Storage Station Blog Computing: Apple OSX Linux Systems Windows Vista Managed Print Services Cloud Computing PC Reviews Microsoft Watch Blog Apple Watch Blog Google Watch Blog Communications: VoIP Solutions Wireless Technology Messaging Software Web Services Mobile Applications Wireless News Mobile Reviews Apps & Development: Application Development SAAS Search Engines Database Software Web 2.0 IT Project Management Emerging Tech Blog CIO Insight Blogs CIOs
	Vertical Markets: Federal Government IT Health Care IT Finance IT Mid-Market Channel Partners Careers Blog Value Added Resellers More eWeek Links: Tech Knowledge Center Tech Newsletters Tech RSS Feeds White Papers Tech Podcasts Tech Videos eWeek Magazine Subscriptions Enterprise Websites: ZDE Home Baseline Channel Insider CIO Insight eSeminars eWeek Mid-Market Publish Online Web Buyers Guide Developer Websites: Dev Shed DeveloperShed ASP Free MS DevSource SEO Chat Codewalkers Tutorialized Scripts.com Dev Mechanic Dev Articles Web Hosters Dev Hardware Technology Websites: Device Forge Desktop Linux Linux Devices Windows for Devices iGrep Search Engine PDF Zone Linux Watch
	Use of this site is governed by our Terms of Use and Privacy Policy Copyright ©1996-2008 Ziff Davis Enterprise Holdings Inc. All Rights Reserved. eWEEK and Spencer F. Katt are trademarks of Ziff Davis Enterprise Holdings, Inc. Reproduction in whole or in part in any form or medium without express written permission of Ziff Davis Enterprise Inc. is prohibited. eWeek is your best source for the latest Technology News. ZDE Cluster 1 hosted by Hostway.