Focus on Customers

 
 
By Peter Galli  |  Posted 2006-05-17 Email Print this article Print
 
 
 
 
 
 
 


Asked if these new search offerings from Microsoft bring any capabilities that Google does not already offer, Beighle said that Microsoft is not benchmarking itself against what Google is doing but is focusing on its customer problems. "We are not focusing on search as an isolated topic but, rather, in light of the broader information management needs that customers have and how we can bring SharePoint and Windows Live Search to bear on those problems," he said.
On the question of whether enterprise customers have indicated a willingness to pay for search technologies, Beighle said customers know that they can get a lot more productivity out of their employees if they can make better decisions by getting the information they need more quickly.
"Customers put a high value on that," he said. Gates will also use his keynote speech to announce that Office SharePoint Server 2007, which provides capabilities around portals and collaboration and enterprise content management, business processes, intelligence and forms, will also bring something known as Knowledge Network. Read more here about SharePoint, which could be Microsofts sleeper hit.
This is a capability that lets information workers tap into social networks and search for experts on particular topics. The way it works is that when a company implements Knowledge Network, it goes through and automatically profiles people based on the e-mail in their Outlook folders and the profile they set up of themselves on the Web. It then builds an automated profile, which users can look at, adjust and modify, Beighle said. "It also allows companies to integrate their corporate instant messaging systems or presence information into the results set so users can see which experts are immediately available to contact, and get the information they need right away," he said. Check out eWEEK.coms for the latest news, views and analysis on enterprise search technology.


 
 
 
 
Peter Galli has been a financial/technology reporter for 12 years at leading publications in South Africa, the UK and the US. He has been Investment Editor of South Africa's Business Day Newspaper, the sister publication of the Financial Times of London.

He was also Group Financial Communications Manager for First National Bank, the second largest banking group in South Africa before moving on to become Executive News Editor of Business Report, the largest daily financial newspaper in South Africa, owned by the global Independent Newspapers group.

He was responsible for a national reporting team of 20 based in four bureaus. He also edited and contributed to its weekly technology page, and launched a financial and technology radio service supplying daily news bulletins to the national broadcaster, the South African Broadcasting Corporation, which were then distributed to some 50 radio stations across the country.

He was then transferred to San Francisco as Business Report's U.S. Correspondent to cover Silicon Valley, trade and finance between the US, Europe and emerging markets like South Africa. After serving that role for more than two years, he joined eWeek as a Senior Editor, covering software platforms in August 2000.

He has comprehensively covered Microsoft and its Windows and .Net platforms, as well as the many legal challenges it has faced. He has also focused on Sun Microsystems and its Solaris operating environment, Java and Unix offerings. He covers developments in the open source community, particularly around the Linux kernel and the effects it will have on the enterprise.

He has written extensively about new products for the Linux and Unix platforms, the development of open standards and critically looked at the potential Linux has to offer an alternative operating system and platform to Windows, .Net and Unix-based solutions like Solaris.

His interviews with senior industry executives include Microsoft CEO Steve Ballmer, Linus Torvalds, the original developer of the Linux operating system, Sun CEO Scot McNealy, and Bill Zeitler, a senior vice president at IBM.

For numerous examples of his writing you can search under his name at the eWEEK Website at www.eweek.com.

 
 
 
 
 
 
 

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