Google Oct. 18 said its Google Search Appliance 6.8 now indexes Google Docs, Google Sites and people profiles, helping the company compete with Vivisimo, Endeca and Microsoft.
Google Oct. 18 said
it has added Google Docs, Google Sites
and people profiles as new sources its Google Search Appliance is now surfacing
Google Search Appliance is a computer server that Google
sells to provide enterprises with private, secure search capabilities for their
business information. The appliance starts at $15,000 per year. Software upgrades cost nothing for existing customers.
GSA, as Google calls the appliance, began indexing basic business
information eight years ago, but has grown to reveal content from additional
sources, such as enterprise content management systems and SAP and Salesforce.com
With the rise of Web-based or cloud applications,
Google is turning those capabilities loose on its own software programs, Rajat
Mukherjee, group product manager for Google Enterprise Search, told eWEEK.
With a new feature called Cloud Connect in GSA 6.8, the
company is now letting business users search cloud content in addition to
Starting today, Cloud Connect displays personalized results from Google Docs
and Google Sites on the right side of the user's computer screen, with results
from more traditional repositories, such as Microsoft Word and PowerPoint and content management
systems retaining their usual position on the left.
This means users will be able to access many of their Google
applications, including documents, spreadsheets, presentations and Websites.
GSA's expansion to help businesses index Docs and Sites content
could be especially attractive to the larger of the 3 million
businesses using the cloud-based Google Apps.
These companies are already leveraging Google's cloud to enable
their workers to collaborate on knowledge management and other
projects, so it makes perfect sense to offer a way to let businesses
find the content they create in Docs and Sites.
"If you can improve the search solution, then you can dramatically
reduce the inefficiency of these systems," Mukherjee said.
Connect also lets users search Twitter and blogs and industry Websites via
Google Site Search.
Finding the correct contacts across departments in business is
also a major requirement of enterprise search products.
The new People Search in GSA 6.8 helps users find industry experts
and contact co-workers right from the right-hand side of the search results
Some other features Mukherjee called attention to include a
new dynamic navigation feature that lets users modify queries, and
Active-Active Mirroring, which shuttles search traffic across multiple boxes.
Google competes with several vendors in enterprise search,
including Vivisimo, Endeca, and Microsoft's Fast Search, as well as the open
source Lucene enterprise search software.