App Is a Bit Heavy-Handed

By Cameron Sturdevant  |  Posted 2002-01-14 Print this article Print

InfoExpress' CyberGatekeeper uses "all stick and no carrot" to keep remote users in line when it comes to security and anti-virus products.

InfoExpress CyberGatekeeper uses "all stick and no carrot" to keep remote users in line when it comes to security and anti-virus products. During tests, I used the product to prevent log-ins by remote users who had either removed or had not upgraded various InfoExpress and third-party security products.

Although some harshness is necessary to keep users in line, IT managers should think twice before rolling out the pricey $59-per-seat CyberGatekeeper agent: The product offers no wiggle room for end users to get access to corporate assets, thereby forcing them to make a call to the help desk.

For example, I mandated that the latest version of my anti-virus software be present before a user could gain access to the corporate net.

Machines that had anti-virus software, but not the latest version, were not allowed to log in. The catch is that I was using the network to distribute the anti-virus update. Although the idea behind CyberGatekeeper (released last month) is good, only the most thoroughly coordinated IT shops should consider using this product.

Cameron Sturdevant Cameron Sturdevant is the executive editor of Enterprise Networking Planet. Prior to ENP, Cameron was technical analyst at PCWeek Labs, starting in 1997. Cameron finished up as the eWEEK Labs Technical Director in 2012. Before his extensive labs tenure Cameron paid his IT dues working in technical support and sales engineering at a software publishing firm . Cameron also spent two years with a database development firm, integrating applications with mainframe legacy programs. Cameron's areas of expertise include virtual and physical IT infrastructure, cloud computing, enterprise networking and mobility. In addition to reviews, Cameron has covered monolithic enterprise management systems throughout their lifecycles, providing the eWEEK reader with all-important history and context. Cameron takes special care in cultivating his IT manager contacts, to ensure that his analysis is grounded in real-world concern. Follow Cameron on Twitter at csturdevant, or reach him by email at

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