App Offers Easy Remote Access

By Andrew Garcia  |  Posted 2004-04-19 Print this article Print

I'm InTouch provides complete remote desktop control or quick Web access to e-mail and files.

01 Communiques Im InTouch 3.5 provides easy remote access to firewall-protected PCs via secured Web communications, giving access to data and applications without the hassles of setting up a VPN or reconfiguring the firewall.

A subscription to Im InTouch is priced at $99.95 per host computer per year. The subscription price includes product updates, technical support and unlimited usage. Version 3.5 started shipping last month.

Similar to Citrixs GoToMyPC, Im InTouchs host application offers full control of a PC to remote computers with a Java-enabled browser, but also a clean HTML interface thats ideal for providing handheld devices with access to Web-enabled applications such as e-mail, to Outlook contacts and to a calendar. Its file-sharing capabilities are ideal for handheld devices.

Initial configuration of the host PC was a snap—I simply picked a unique host name and selected my e-mail application. Remote users can then browse to, enter the host name to initiate the session, log directly in to the host computer, and select the desktop or handheld interface. The log-in information is kept on the host, so 01 Communique has no access to password and log-in information.

I found Version 3.5s file transfer mechanism in the remote control applet to be a welcome addition, providing the option of downloading files via the home page or the remote control application.

I also liked the feature that pinged my cell phone with a text message whenever Outlook received an e-mail from an important contact, letting me know when I couldnt ignore my e-mail any longer.

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Andrew cut his teeth as a systems administrator at the University of California, learning the ins and outs of server migration, Windows desktop management, Unix and Novell administration. After a tour of duty as a team leader for PC Magazine's Labs, Andrew turned to system integration - providing network, server, and desktop consulting services for small businesses throughout the Bay Area. With eWEEK Labs since 2003, Andrew concentrates on wireless networking technologies while moonlighting with Microsoft Windows, mobile devices and management, and unified communications. He produces product reviews, technology analysis and opinion pieces for, eWEEK magazine, and the Labs' Release Notes blog. Follow Andrew on Twitter at andrewrgarcia, or reach him by email at

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