Can the VOIP 911 Problem Be Solved?
Opinion: The immediate situation caused by the FCC is confusing and not a real solution. The long term is murky, but look for VOIP vendors to roll back some of the freedoms they gave to users.Theres a lot of confusion out there over VOIP and 911 services. In the wake of
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- It applies to companies that provide phone service that allows customers to make and receive calls on the PSTN (Public Switched Telephone Network).
- 911 calls must be delivered to the customers local emergency operator, and this must be a standard, not optional, feature.
- The provider must provide number and location information to the operator. This is what it defines as "E911" service. The FCC presumes that the information will need to be self-reported, so the provider must provide the customer with a means to change the location information if they change the location of the VOIP TA (terminal adapter).
- Providers must inform their customers of all these changes by the effective date.
- ILECs (Incumbent Local Exchange Carriers), like Verizon and SBC, must provide access to their E911 networks to any carrier.
- The deadline is 120 days from May 19, 2005.