Facebook raised eyebrows when it unveiled Timeline at its
F8 show Sept. 22, sparking concern about whether users will appreciate having
their life stream of events packaged on one page, a digital dossier for friends
and others.
But it's the social network's "frictionless
sharing" practice that has ignited fears among privacy advocates. The Electronic
Information Privacy Center (EPIC) teamed with the American Civil Liberties
Union, the Center for Digital Democracy and others to
complain in a detailed letter to the Federal Trade Commission that Facebook may be engaging in unfair and deceptive trade practices with its new sharing tools.
In frictionless sharing, certain applications users
access automatically share users' activity so that users don't have to click
the "Like" button to share each interaction they had with the app
with their friends on an individual basis.
Users who click "Add to Timeline" on any app
will grant the app permission to share their activity with their Facebook
friends.
For example, users who agree to use the Spotify music app will see "stories"
about their music listening activities shared on their Ticker and Timeline for
all to see. This also goes for TV shows users watched via the Hulu app, as well
as news articles read using The Washington Post Social Reader app.
This potentially affords Facebook advertising partners a tremendous brand
platform. Over time, this aggregate information could be super valuable for
companies wishing to hawk their own related products to consumers on Facebook.
"These changes in business practices give the
company far greater ability to disclose the personal information of its users
to its business partners than in the past," EPIC and its cohorts wrote in
their letter. "Options for users to preserve the privacy standards they
have established have become confusing, impractical and unfair."
Facebook, whose CEO Mark Zuckerberg has famously pushed
his notion that people want to share lots of personal information about
themselves, is sticking to its approach:
"Some groups believe people shouldn't have the
option to easily share the songs they are listening to or other content with
their friends," Facebook told eWEEK in
an email. "We couldn't disagree more and have built a system that people
can choose to use, and we hope people will give it a try. If not, they can
simply continue listening and reading as they always have."
While this would appear to smack of arrogance from a company
insisting users want to share information as effortlessly and quickly as
possible, Facebook pointed out that people who subscribe to its social
applications will have complete control over whether they're info is shared or
not.
That is to say, the automatic sharing is on by default in the social apps,
but Facebook allows users to control whether their app stories are seen by their
friends at all times.
"They can choose not take the action on Facebook,
remove it from their Timeline, delete it completely, change their
privacy
settings, or disconnect from the app at any time," Facebook added. In
the case of protecting social app info, when users decide to add an
app to their Timeline, they may click the custom option to hide their
activity
from their friends.
With Facebook's privacy defense duly noted, Pete Cashmore, founder of the world's top social media blog,
Mashable wrote:
"Just a few days ago I added the Washington Post
Social Reader app to my profile... Later, I returned to the
app, forgot about that feature, read a ton of articles and realized they were
all on my Facebook Timeline," Cashmore wrote. "Now I didn't read
anything particularly saucy like my HuffPo friends did, but even that slight
lapse was enough for me to uninstall the app completely."
The fact that the social app discomfited a pioneering
social media blogger enough to prompt him to uninstall the software speaks
volumes about the potential for Facebook's new social sharing features to go
awry in the accounts of far less savvy consumers.
EPIC and its partners have other complaints with
Facebook, which they allege is engaging in unfair and deceptive trade practices.
The parties noted how a researcher recently discovered Facebook has
used cookies to continue tracking users even after they logged out of the
social network. The cookie, said the privacy groups, housed information about
the user's identity and reported it back to Facebook until the user closed his
or her browser window.
Facebook acknowledged the flaw, which was enough detected
by blogger Nik Cubrilovic. However, Facebook also noted it did not store these
identifiers for logged out users. "Therefore,
we could not have used this information for tracking or any other purpose."