FireScope Web Monitoring Gets Insightful
A new Web monitoring feature allows users to test for performance problems that can affect efficiency and profitability.FireScope customers are getting a new set of binoculars to use to get a clearer view into their security. The company, which specializes in business management software and competes with BSM tool vendors such as Managed Objects, has included a new Web monitoring feature in its FS2000 and FS3000 appliances and is planning a general availability release Oct. 8. Officials at FireScope said they hope the Web monitoring feature will help give the company a leg up on competitors by allowing users to identify and test for performance problems that can affect efficiency and profitability. In an e-commerce operation, for example, the Web Monitoring feature can follow specific steps such as browsing a Web site, adding an item to a shopping cart and then proceed through the check-out process, company officials said. The feature alerts the user to any failed or flawed steps along the way while collecting performance metrics such as response and download times.
The Web Monitoring feature can also aggregate business metrics from the same application, reporting, for example, the number of transactions completed or the amount of revenue generated over a given amount of time.