Google is changing its privacy policies around Google+, streamlining identity services and paring the terms of service. The move makes opting out hard, which will raise regulatory flags.
Google (NASDAQ:GOOG) is folding 60 of
its 70 existing product privacy policies under one blanket policy and breaking
down the identity barriers between some of its services to accommodate its new
Google+ social network software.
Google's streamlining comes as
regulators in the United States and Europe have criticized Google, Facebook and
other Web service providers for offering long-winded and legally gnarled
privacy protocols.
To that end, the biggest privacy change
concerns Google's accounts. When users are signed in, Google may combine
identity information users provided from one service with information from
other services. The goal is to treat each user as one individual across all
Google products, such as Gmail, Google Docs, YouTube and other Web services.
Users may see how Google's widened
identity approach works in
Google's new Search, plus your world personal
search results feature. This tool pulls content from Google+ and users' Picasa
Web Albums. As Google+ increasingly integrates with more Google Web services,
data from those services will surface in Search, plus your world.
Google claims this will lead to a
simpler user experience, but it will also make it impossible for users to opt
out of having their identities applied to dozens of Websites they might not
have agreed to use. Common Sense Media CEO James Steyer wrote in a statement emailed
to
eWEEK:
"Google's new privacy announcement
is frustrating and a little frightening. Even if the company believes that
tracking users across all platforms improves their services, consumers should
still have the option to Opt Out-especially the kids and teens who are avid
users of YouTube, Gmail and Google Search."
This privacy practice changes
will likely also provoke protests from the Electronic Information Privacy
Center, which is currently opposing Search, plus your world, as well as the
Consumer Watchdog agency.
The Federal Trade Commission, already
looking into Google's search business practices and which had previously
ordered Google to submit to 20 years of audits after breaching user privacy
with its Google Buzz feature, will certainly take notice.
Yet Google sees the changes as
improving the user experience. Google will use the streamlined identity
credentials to improve disambiguation in its search results. For example, the
company's search algorithms will better tune results for when users enter a
search query such as "apple," which could mean the fruit or the
company.
Alma Whitten, the director of privacy, product and
engineering who is leading the policy changes, added:
"We can provide reminders that
you're going to be late for a meeting based on your location, your calendar and
an understanding of what the traffic is like that day. Or ensure that our
spelling suggestions, even for your friends' names, are accurate because you've
typed them before."
Increased personalization across Google
Web services will also help improve Google's ad targeting. Google downplays
this benefit, but it is a major reason why it is changing its privacy policies;
it wants to refine its ad-serving features to boost relevance for each of its 1
billion search users.
Of course, users can still export all
of the data they create within Google applications using the company's data
liberation export tool. Google is notifying users about its privacy changes via
email and its homepage.
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