Tons of tinkering

By Cameron Sturdevant  |  Posted 2005-10-31 Print this article Print

It almost goes without saying that we did a lot of tweaking on our way to the forum. For one thing, it took a lot of time and effort to get personal firewall and anti-virus programs configured to allow the extensive communication that often occurred between the LANDesk agent and the control servers. There are configuration examples for Trend Micro Inc., Symantec Corp.s Norton and McAfee Inc. anti-virus products, and LANDesk Security Suite 8.6 works with a wide variety of other anti-virus tools.

It was a simple matter to configure our Windows XP firewall rules to allow proper operation of the LANDesk agent, but IT managers should take into account the amount of time and IT resources that will likely be needed to make changes to large numbers of end-user systems.

Fortunately, LANDesk Security Suite 8.6 can enable and configure Windows XP Service Pack 2 firewalls. We used the new functionality to make quick work of changing the firewall settings on our Windows XP clients.

Probably our biggest problems involved the quarantine and remediation server. It actually turned out to be a relatively easy matter to determine which end-user devices had configuration or security validation problems, such as out-of-date virus definitions. But it was another matter entirely to set up remediation procedures so that needed patches were correctly sent to our test systems.

The main lesson learned was that IT managers will likely be able to automate much of the remediation process after working out deployment kinks with a few test systems first.

Labs Technical Director Cameron Sturdevant can be reached at

Check out eWEEK.coms for the latest security news, reviews and analysis. And for insights on security coverage around the Web, take a look at Security Center Editor Larry Seltzers Weblog. Next page: Evaluation Shortlist: Related Products.

Cameron Sturdevant Cameron Sturdevant has been with the Labs since 1997, and before that paid his IT management dues at a software publishing firm working with several Fortune 100 companies. Cameron also spent two years with a database development firm, integrating applications with mainframe legacy programs. Cameron's areas of expertise include virtual and physical IT infrastructure, cloud computing, enterprise networking and mobility, with a focus on Android in the enterprise. In addition to reviews, Cameron has covered monolithic enterprise management systems throughout their lifecycles, providing the eWEEK reader with all-important history and context. Cameron takes special care in cultivating his IT manager contacts, to ensure that his reviews and analysis are grounded in real-world concern. Cameron is a regular speaker at Ziff-Davis Enterprise online and face-to-face events. Follow Cameron on Twitter at csturdevant, or reach him by email at

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