Microsoft Security Essentials is identifying Chrome as malware. Google is rolling out a fix for its browser, but in the meantime Google is providing instructions for people whose Chrome instantiation won't run.
Google's (NASDAQ:GOOG) Chrome security team has found
that the free Microsoft (NASDAQ:MSFT) Security Essentials antivirus software falsely identifies
the Chrome browser as a piece of malware (PWS:Win32/Zbot) and boots it from users' Windows PCs.
Affected users won't be able to launch Chrome or load new
Web pages with the browser. Microsoft said on its malware protection Facebook page
that it has already fixed the issue, but approximately 3,000 customers were impacted.
"Affected customers should manually update Microsoft Security Essentials (MSE) with the latest signatures. To do this, simply launch MSE, go to the update tab and click the Update button, and then reinstall Google Chrome," the Facebook page states.
Mark Larson, an engineering manager for Chrome,
noted that if Chrome works fine for users, they are unaffected and needn't act.
Google, meanwhile, is releasing an update to automatically
repair Chrome, but the company also released instructions to restore Chrome
manually. See screenshots of the process here
Just as Microsoft noted, before reinstalling Chrome, users must first update the
signature files used by Microsoft Security Essentials on their computers. Users will then run Security Essentials by
opening their Start menu, finding the Security Essentials program and launching
When the application loads, users must click the Update
tab and press the large Update button. Users will verify the update when
it's done by clicking the triangle next to Help, selecting About Security
Essentials and verifying that the Antispyware definition is 1.113.672.0 or
Users must then uninstall and reinstall Chrome. Users
of Windows XP machines will start by going back to the control panel and double-clicking on Add or Remove Programs, selecting Chrome and clicking Remove.
Users may then confirm
the removal, but Larson warns users should take care not to accidentally check
the box prompting users to also delete their browsing data.
Users may then go to www.google.com/chrome
in another browser
to download and install Chrome anew.
Windows 7 and Windows Vista users have it a little
easier. They will click Start, pick Control Panel, click Programs, then
Chrome, and click the Uninstall button at the top of the list. Finally, they
will go to the Chrome download Webpage to reinstall the browser.
Of course, Google has already begun repairing Chrome for
affected users so no action may need to be taken-unless Chrome won't work for
Chrome, meanwhile, continues to gain traction, growing
from 15.5 percent through August to 16.2 percent through September, according
to browser tracker Net Applications