Keeping Up with Licensing
Streamlines Processes"> AIS came in and helped in a number of areas. The solutions integrator ensured that all Pyroteks licenses with Symantec, for areas such as anti-virus protection and firewalls, were in place and up to date. AIS also improved the companys overall licensing structure, bringing the various licenses in line with one another.This enables Pyrotek to deal with all their Symantec costs with one large bill, rather than dozens of smaller ones, Cannon said. The Elite contract also gives Pyrotek discounts of 20 to 30 percent on products, he said. "It streamlines a lot of the processes," Cannon said. Both Cannon and Brandley said keeping up the various licenses was a huge challenge for Pyrotek, which increased the importance of bringing them all together. "AIS was instrumental in getting us to look at the infrastructure as a whole," Brandley said. "They helped bring it all together into a single bundle. It saves us money in our licensing and made it a lot easier to deal with expirations ... so we dont have to do it in a piecemeal fashion." Symantecs Cochran said that getting that view of the environment as a whole is critical for companies such as Pyrotek, which are looking to get a better handle on their infrastructures. Integration of the products from a single vendor is increasingly important. "Customers like Pyrotek are not only looking to do that, theyre demanding it," Cochran said. "They have a lot of point products that theyre trying to get rid of." Having a single platform was important to Pyrotek, Brandley said. "We really wanted something thats integrated, so when we talk about administration, we dont want to find pieces of the puzzle and try to fit them together," Brandley said. "We want to be sure that when we put something online, it will run with our management software." Symantecs partner program helps with compliance and ECM. Click here to read more. The relationship between Pyrotek and AIS has grown since, maturing from simply dealing with licenses. AIS and Pyrotek officials meet occasionally at the Spokane Valley offices to review what Pyroteks growing needs are and what products Symantec offers that can meet those needs. AIS also lets Pyrotek know what products Symantec has in the pipeline. "Were looking for AIS to tell us whats on the horizon so ... when a new company gets acquired [by Pyrotek], we can get the necessary infrastructure in place," Brandley said. "Its become, basically, a real close relationship. ... As we grow and technology changes and new threats evolve, were making sure were taken care of in the security realm." Pyrotek also was looking last year for help in protecting its e-mail environment against spam. AIS suggested Symantec Mail Security, and Pyrotek brought it in for a trial and evaluation. Last year, the company put in a purchase order for two devices, Cannon said. In addition, AIS is helping Pyrotek implement the Symantec Enterprise Security Architecture. The SESA enables users to collect and manage security data from other Symantec products from a single console, a crucial need for a company that is as fast-growing and far-flung as Pyrotek has become. The data collected includes everything from virus information to intrusion alerts. Case file
Location Spokane Valley, Wash.
Business need Pyrotek has been involved in an aggressive acquisition strategy, which has included eight acquisitions in the past six years; the result of this rapid growth has been a need to protect the companys assets globally and to find a single security provider that could help the company protect its disparate IT systems
Technology partner Symantec
Recommended solution Symantec directed Pyrotek to AIS, of Colorado Springs, Colo., which helped Pyrotek tie in its various IT systems to a single integrated bundle, increasing the security of the system and aiding Pyrotek in its licensing agreements; AIS is helping Pyrotek implement the Symantec Enterprise Security Architecture, which lets users collect security data from other Symantec products
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Because AIS was able to qualify Pyrotek for an "Elite" contract by December 2006, all the licenses will expire at the same time.