Rockies Restore Online Ticket Sales After Net Attack

By Chris Preimesberger  |  Posted 2007-10-23 Print this article Print

A denial-of-service attack kept the Colorado Rockies from selling World Series tickets.

The National League champion Colorado Rockies ticket sales Web site is back up and running and briskly dealing World Series seats after an external malicious attack shut down the system. "We sold more than 50,000 tickets today over 2½ hours," Rockies Media Relations Manager Jay Alves told eWEEK. The Rockies are limiting sales to four per person per game and are diligently checking IDs to guard against scalpers buying more than the allowable limit, a Rockies staff member said. The system apparently has been repaired and is operating as reliably as it did Oct. 21, when season-ticket holders were able to buy World Series tickets online with no problem, said a staff member of Paciolan, the Rockies Internet service provider, which handles the teams online ticket sales. Prices for the World Series tickets range from $65 to $250.
"Yesterday was the first public day [for ticket sales]," said the staff member, who asked not to be identified. "And thats when the attack occurred."
IT was the Red Soxs tenth player in their 2004 World Series triumph. Click here to read more. On that day, there were some 8.5 million attempts to connect with the Paciolan computers in the first 90 minutes after sales started, a Paciolan staffer said. Only a few hundred tickets were sold before the ticket-sales system had to be shut down temporarily. Two hours after tickets went on sale Oct. 22, numerous fans reported that they could not get access to the ticket-sales Web site. Paciolan staff members huddled most of the day Oct. 23 at the companys Irvine, Calif., offices in an effort to determine what caused the Oct. 22 attack that brought the system to its knees. The World Series opens in Boston with games with the Red Sox Oct. 24 and 25. On the mound, Rockies lefty Jeff Francis will face Red Sox right hander Josh Beckett in Game 1. The three games at Coors Field in Denver—including Game 5, if necessary—are scheduled for Oct. 27, 28 and 29. Dave Butler, Paciolans CEO, told the San Jose Mercury News Oct. 22 that the crash affected the companys entire North American system. "This is not the Rockies fault in any way whatsoever," Butler said. "We are working hard to address it." Check out eWEEK.coms Security Center for the latest security news, reviews and analysis. And for insights on security coverage around the Web, take a look at eWEEKs Security Watch blog.
Chris Preimesberger Chris Preimesberger was named Editor-in-Chief of Features & Analysis at eWEEK in November 2011. Previously he served eWEEK as Senior Writer, covering a range of IT sectors that include data center systems, cloud computing, storage, virtualization, green IT, e-discovery and IT governance. His blog, Storage Station, is considered a go-to information source. Chris won a national Folio Award for magazine writing in November 2011 for a cover story on and CEO-founder Marc Benioff, and he has served as a judge for the SIIA Codie Awards since 2005. In previous IT journalism, Chris was a founding editor of both IT Manager's Journal and and was managing editor of Software Development magazine. His diverse resume also includes: sportswriter for the Los Angeles Daily News, covering NCAA and NBA basketball, television critic for the Palo Alto Times Tribune, and Sports Information Director at Stanford University. He has served as a correspondent for The Associated Press, covering Stanford and NCAA tournament basketball, since 1983. He has covered a number of major events, including the 1984 Democratic National Convention, a Presidential press conference at the White House in 1993, the Emmy Awards (three times), two Rose Bowls, the Fiesta Bowl, several NCAA men's and women's basketball tournaments, a Formula One Grand Prix auto race, a heavyweight boxing championship bout (Ali vs. Spinks, 1978), and the 1985 Super Bowl. A 1975 graduate of Pepperdine University in Malibu, Calif., Chris has won more than a dozen regional and national awards for his work. He and his wife, Rebecca, have four children and reside in Redwood City, Calif.Follow on Twitter: editingwhiz

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