Spam Solutions: Good Enough, but Not Perfect

If you use e-mail regularly, the spam clogging your in-box has no doubt reached the point where you cant continue without doing something about it. Fortunately, spam-blocking utilities and services for both individuals and corporations have improved by leaps and bounds over the past year, drastically cutting the amount of spam you receive while reducing the chances that legitimate mail will be blocked.

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In this story, our third look at the category in less than a year (see "Slam the Spam," February 25 and "More Ways to Slam the Spam," May 27), we review new personal antispam utilities from McAfee and Symantec (two of the giants of the PC security business), as well as six enterprise-class solutions. All the products filter incoming mail to weed out spam based on algorithms, blacklists, and heuristics worked out by each company.

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