The start of 2010 has tripped up Symantec Endpoint Protection Manager, as updates issued since 11:59 p.m. Dec. 31, 2009, have been labeled as "out-of-date."
The new decade has brought a slight hiccup
to users of Symantec Endpoint Protection Manager.
According
to the company, the product is incorrectly labeling updates issued in 2010
as out-of-date. The issue impacts the Endpoint Protection v11.x and Endpoint Protection
Small Business Edition v12.x product lines.
"Customers running SEP (Symantec Endpoint
Protection) are still protected, and we are continuing to release updated
definitions as normal,"
according
to the company blog. "However, for the time being, SEP definitions will
display a date of December 31, 2009, with increasing revision numbers.
"For those customers also running NAC who
have Host Integrity configured to check their clients definitions, this issue
will cause the HI check to fail," the advisory continued. "The following
options are available to you:
- To more
accurately, for now, report on SEP clients that are genuinely behind on
AV/AS defs, statically set the min allowed def date to be 30/12, so
anything older than this fails HI.
- Disable
the HI check on definition date.
- For the
specific AV/AS definition date check, you could temporarily check the box
to 'allow HI to pass even if it fails,' so you can still log and report
centrally on HI results."
Symantec is working on a permanent fix and
will update customers as soon as possible, according to the blog.
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