The Grinches of Online Holiday Shopping - Rotten Return Policies

 
 
By eweek  |  Posted 2007-11-20 Print this article Print
 
 
 
 
 
 
 
 
 
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The Grinches of Online Holiday Shopping - Rotten Return Policies
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Programs are now being put into place to guard against consumers who buy merchandise, use it for a one-time event and then return it (think formal gown for the black-tie charity ball or expensive piece of equipment for that do-it-yourself repair job). How
 
According to the National Retail Federation's 2007 Consumer Intentions and Actions Survey, consumers plan to do more than 30 percent of their holiday shopping online. Here are some of the Grinches you may run into-and some tips on avoiding them.
 
 
 
 
 
 
 
 
 
 
 

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