Treating Web Customers Like Adults

 
 
By eweek  |  Posted 2006-08-17 Print this article Print
 
 
 
 
 
 
 

In this InfraSpectrum: Peter Coffee summarizes his August 16 conference presentation on security issues that ought to arise in developing and deploying online self-service offerings, and shares highlights from a Xerox case study session on knowledg

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