No Working Cameras
Adding insult to injury, the buildings main entrance security cameras on the night of May 2 were ripped out, awaiting upgrade. While Verizon officials in New York could not discuss the ongoing investigation, spokesperson Daniel Diaz Zapata insisted, "Security is an integral part of what we do in order to secure the integrity of our network."Insiders said that since the theft, Verizon added new outside cameras and installed an access keypad on the main colo door. But in recent weeks, even the new keypad has been deemed ineffective, as the door has been left open at times. All told, some 51 pieces of networking gear, including DS3 cards, transporters and an array of other types of circuit boards, were stolen from the four carriersenough equipment to fill two duffel bags, insiders said.
Click here to read how the FCC recently stopped providing network outage reports citing potential threats from terrorists.
One of the many affected network customers in May was Ziff Davis Media Inc., publisher of eWEEK.
As of last week, the case was still open with the NYPDs 17th Precinct as a grand larceny.
Shoddy security at Verizon central offices is nothing new. The company itself offered a detailed list of complaints from colo carriers, ranging from unauthorized entry to theft, in an Aug. 2, 2002, report to the Massachusetts Department of Telecommunications and Energy when arguing to evict Competitive Local Exchange Carriers.
Market researcher Infonetics Research Inc. released a report in February estimating that overall network downtime costs companies an average of 3.6 percent of their annual revenues. It also stated that 58 percent of downtime is the result of outages.
Additional reporting by Caron Carlson
Zapata added that the 38th Street central office has security personnel on duty throughout the day and a corporate security officer with a dual role of fire safety through the night, seven days a week.