By Larry Barrett  |  Posted 2004-04-04 Print this article Print

Casino security chiefs such as the Venetians Dave Shepherd say threats— including potential terrorists— can come in either gender, any age and any nationality. Meaning: All individuals must get equal scrutiny. Casino personnel are trained to pay attention to and question those who fit the typical terrorist profile, such as Middle Eastern origin, whenever the nations alert status is elevated. Yet now, each casino also regularly checks bags, laptops and parcels with X-rays and bomb- sniffing dogs. Bellhops ask people who are dropping off bags for their names and what hotel theyre staying at.

Though gambling is frowned upon in the Muslim community, its possible Atta might have indulged anyway. Any game-playing would have been captured on surveillance cameras. Had he purchased or cashed in more than $1,000 in chips at any time, he would have been subjected to a clandestine investigation designed to catch money launderers. In either scenario, Atta would have been required to produce two pieces of identification that would have been added to a running dossier managed by hotel security.

Had he been enthusiastic enough to get himself a casinos equivalent of a frequent-flyer account, known as a Player Card, his activities at the tables and the times he was there would have been recorded in great detail. In effect, a step-by-step journal of his movements would have been kept.

While it may be unlikely Atta or any other terrorists visiting Vegas would have bothered with a Players Card, FBI investigations into the 9/11 attacks revealed that at least two of the 19 terrorists used a frequent-flyer number when booking their flights for the morning of September 11, 2001.

But avoiding use of a Players Card doesnt mean a player avoids detection. If even an amateur gambler wins more than $600 on a one-armed bandit—the traditional type of slot machine—that person has to produce two legitimate forms of identification before receiving the payout.

Even out of luck is not out of sight. If Atta had ordered a gin-and-tonic from a cocktail waitress, that information would be available to investigators. Had he sauntered over to a restaurant for a bite to eat, details on the purchase of food would be available. If he tipped, the amount would be known. If he used cash, the serial number of the bill would be recorded.

Inside the room, the time, number dialed and duration of every phone call is automatically recorded for billing purposes. Even "free" local calls are noted. Room-service orders and movie choices also are noted, through the billing system.

All pretty innocent? Consider this: Today, if another Atta were to check into the Bellagio, both casino and federal officials would know instantly if he arrived, for example, in a white 2003 Ford Escort with Nevada license-plate number THF456 rented from Hertz and parked it in the main lot on the third floor at 11:22 p.m. They would know if he checked a black duffel bag at the front desk at 11:30 p.m. under the name "Hakim."

They would know if he spent 17 minutes on the gaming floor and if he lost $7.50 in quarters at slot machine number 1845. Theyd know he used Elevator 2 at 11:47 p.m. to get to the 19th floor where he twice failed to properly insert his key card into the door of room 19-257.

Theyd know he made local phone calls at 12:06 a.m. and 12:09 a.m., respectively, to the Olympic Gardens and Glitter Gulch strip clubs, and that he made an international long-distance call at 12:14 a.m. to Munich that lasted 27 minutes. They could see he left at 1:05 a.m. wearing the same blue polo shirt and khaki slacks and used Elevator 2 to return to the casino floor. And that he walked directly to the taxi stand, where he departed at 1:11 a.m. Without his black duffel bag.

Casinos spare no expense in protecting their guests, their employees and, most important, their cash from nefarious characters. A new 110,000-square-foot casino in Las Vegas today will spend at least $10 million on security and surveillance technology alone, according to Jerry Keller, security director at Wynn Las Vegas, a $2.4 billion hotel/ casino that will open next year. That figure does not include the salaries and equipment that will be invested for a full-time security staff of more than 200.

But in 2001, the State Department, FBI and CIA could not make connections between the mountains of data they had and what was happening out on the streets. They had lists of suspected terrorists and lists of foreign visitors still in the U.S. on expired visas, but they didnt have the ability to connect this information with the tiny clues left by Atta and others in the years, months, days and even hours leading up to 9/11.

Now, the technologies exist to make those connections. And they are working, around the clock, in Las Vegas. Tom Ridge and others charged with protecting the homeland would be smart to watch closely, mimic the tracking techniques to identify threats before they get out of hand—and tap into the expertise that Las Vegas uses to store and analyze data.

"Most every security chief in Las Vegas is either a former FBI agent or retired military," says Joe McDonald, a consultant for ADT Inc., a provider of security systems to casinos. (See Dossier, Case 085, September 2003, p. 60.) "The differences are huge," McDonald says. "In this industry, youre given a generous budget to solve the problem and the tools to share and collect the information you need. Its a huge advantage and a philosophy that Washington needs to embrace."

Here is a rundown of the current state of information systems deployed in Las Vegas—and how they can be employed for domestic security.

Senior Writer
Larry, of San Carlos, Calif., was a senior writer and editor at CNet, writing analysis, breaking news and opinion stories. He was technology reporter at the San Jose Business Journal from 1996-1997. He graduated with a B.A. from San Jose State University where he was also executive editor of the daily student newspaper.

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