: Case File"> Case File Company: Whirlpool
The need Provide Web-based single sign-on to reduce the number of passwords within the organization; synchronize user names and passwords for legacy applications; reduce help desk calls
The solution Use an access management product to manage policies for Web-based applications tied to an LDAP server; deploy an identity management product to provision user names and passwords and allow users to reset their own passwords via a portal
Products IBM Tivoli Access Manager, IBM Tivoli Identity Manager, IBM SecureWay LDAP Server
ROI Potential savings of millions of dollars in reduced help desk calls annually
Whats next Tie single sign-on to human resources applications; move off VPNs
Location: Benton Harbor, Mich.