Can I see some
ID?"> Can I see some ID? Questions to ask when considering an identity management system.
Is software required on the client system? Try to avoid systems that require client software. If client software cant be avoided, make sure the client update mechanism will work with your organizations software distribution system. Dont have a software distribution system, either? Then the organization isnt ready for single sign-on.
Does the platform allow self-service password reset? Weight self-service heavily in your list of requirements. If an administrator has to get involved in password reset, a big chunk of ROI just flew out the window.
Does the system integrate with a directory already in use at the organization? Score! If not, be ready to work through a directory implementation project before starting on the identity management system.
How are user rights revoked? The ability to effectively block former users from the system without destroying the record of their authorized use is crucial.