Windows 7 Security Bug Emerges at Worst Time for Microsoft - Time to Focus on Rebuilding Confidence (
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Then, after announcing its intention to send it to store shelves, Microsoft made the smartest move of all: it allowed companies to download Windows 7 Enterprise edition to see for themselves why Windows 7 would work in their operation. Microsoft was running on all cylinders.
Until the news broke that this security issue will impact Windows 7 computers.
See, at this point, it doesn't even matter that the vulnerability won't
be a problem to those who buy Windows 7 next month. The very fact that
Windows 7 suffers from a security problem that can cause a Blue Screen
of Death is enough to scare some people away. Those that believed that
Windows 7 would be different from Windows Vista might have a reason to
change their minds now. All they see is that a security problem has
impacted Windows 7. It reminds them of Vista. And it might make them a
little gun shy.
But just how gun shy is unknown. Certainly there will be some companies
that see this for what it really is: a slight problem that, if a
company is jumping from Windows XP to Windows 7, it won't need to deal
with. But others will be far less forgiving. Some companies were burned
by Windows Vista. Their trust in Microsoft isn't nearly as high as it
could be. And any misstep, no matter the consequences to them, could
have a damaging affect on Microsoft's bottom line.
With just over one month to go before Windows 7 is released, Microsoft
would like to cruise. It knows that it has fixed many of the mistakes
it made with Vista's launch. It understands that it needs to repair
some broken relationships with vendors, the enterprise and consumers.
And it realizes that Windows 7 is a key component in its future
success.
So with a security outbreak affecting its users, it needs to
mitigate the damage as quickly as possible. Most importantly, it needs
to do a better job of reassuring companies and consumers that the
Windows 7 they will use won't be impacted by this outbreak.
Microsoft can use this issue as an opportunity. Instead of focusing on
Windows XP virtualization and an improved taskbar, the company can
spend the next week or two talking about Windows 7 security. It can
reassure users that Windows 7, when it's released, will boast the kind
of protection that they would expect. And if and when a security
outbreak does occur, Microsoft can reassure them that it will do everything it can to fix it before it gets out of hand.
Although Microsoft's security woes are a real problem for the company
as it tries to attract the suspect shopper, it's not the end of the
fight. It can turn the negative into a positive. It just needs to do it
now.