At the ITExpo East 2010 show, Aastra is demonstrating its new MX-One Compact offering, which brings unified communications technology-including integrated mobility and productivity enhancing tools-to SMBs. The Aastra product is for deployments of up to 300 extensions, and is designed to offer enterprise-grade communications capabilities to smaller businesses.
Aastra is looking to give SMBs the same communications capabilities as
At the ITExpo East 2010 show in Miami
Jan. 20, Aastra unveiled the MX-One Compact, a UC (unified communications) call
control manager that offers such capabilities as the integration of mobile
phones into the call manager and advanced messaging.
The goal is to give SMBs an affordable option that lets them reap the
benefits of a UC environment, including greater collaboration capabilities to increase
worker productivity and improve customer service.
"Now, small and medium businesses can receive the benefits of a
full-featured and scalable enterprise-grade solution for deployments of up to
300 extensions in a cost-effective way," Tim Whittington, senior vice president
and general manager of Aastra USA,
said in a statement.
The UC bundle-an SMB-targeted version of Aastra's MX-One offering-integrates
mobile phones into the call center via fixed mobile convergence, which enables
workers to get on their handheld devices all the features that they'd see on
their office desk phones.
The advanced messaging feature-for voice mail, fax mail and unified
messaging-is one of several productivity features that include call screening.
It also makes it possible for all workers-including those who are on the
road or working from home-to be reached on the same number as their office
The MX-One Compact bundle supports such communications protocols as SIP
(Session Initiation Protocol) on both extension and trunk lines.
The UC market is becoming increasingly
competitive, with Cisco Systems and Avaya-with its recent
acquisition of Nortel Networks' enterprise business-leading the field,
according to a report from research firm Dell'Oro Group released in December.