Apple iPhone, iPad Get Mitel Unified Communicator

 
 
By Nathan Eddy  |  Posted 2011-09-27 Email Print this article Print
 
 
 
 
 
 
 

Mitel brings its Unified Communicator (UC) Advanced software to the Apple iOS mobile operating system.

Mitel announced that its Unified Communicator (UC) Advanced software is now available on the iOS mobile operating system for Apple iPhones and iPad tablets, further extending the reach of Mitel's unified communications platform on mobile devices beyond Research in Motion BlackBerry handsets and Android-based mobile devices.

Through a single cloud-ready software stream, Mitel delivers a suite of communications and collaboration capabilities and provides desktop and mobile users a single interface to access all their Mitel communications capabilities, including voice, video, instant messaging, conferencing and presence. The offering also continues to build on Mitel's Freedom architecture.

"We recognize that delivering unified communications software to the iOS platform for Apple products is essential to our customers," said Ron Wellard, executive vice president and general manager of Mitel Communications Solutions. "The bring you own device phenomenon is one companies can't ignore. By supplying a single software stream that works on the most popular mobile platforms and offering exceptional adaptability to existing infrastructure within an organization, Mitel aims to change the game in unified communications software."

UC Advanced Mobile for iOS includes the ability to search the corporate directory and click-to-dial from a corporate contact list to place calls through the corporate network; view missed, dialed, and received calls; access visual voice mail from an office extension; manage messages by preference rather than sequence; and automatically update presence status and call routing preferences based on location or time of day.

"Mitel Unified Communicator Advanced for iPhone and iPad, in combination with the Freedom architecture, allowed our employees and our IT department to utilize our existing infrastructure and devices of choice without having to purchase new equipment," said Matthew J. Estes, director of strategic initiatives at TaxResources. "The product's flexibility and functionality were key factors in our decision to go with Mitel for our customized unified communications solution at TaxResources."

Earlier this month, Mitel reported revenue for the first quarter of fiscal 2012 was $164.1 million, compared with $160 million a year earlier. In the latest quarter, the company posted a net loss of  $2.8 million, compared with net income of $6.8 million in the year-ago period.

"We remain focused on maintaining our technology leadership. For instance, this week at the VMworld conference, we announced the integration of our virtualized UC Advanced client software with VMware View 5, dramatically expanding the power of desktop virtualization, " said Mitel CEO Richard McBee. "As IT administrators continue to focus on reducing costs, our combined solution extends a company's desktop and mobile environment to anywhere an employee has an Internet connection."

In August, VMware and Mitel announced Mitel is integrating its virtualized Unified Communicator Advanced client software with VMware View 5, enabling Mitel and VMware to deliver soft phone and mobile-device integration into a desktop virtualization environment. The two companies are combining the capabilities of VMware View with Mitel's UC Advanced client software, giving users of a virtualized desktop access to both their desktop applications and their communications applications, with the aim of making both their desktop computer and communications device (mobile, soft phone or desk phone) available to them no matter where they are.

 


 
 
 
 
Nathan Eddy is Associate Editor, Midmarket, at eWEEK.com. Before joining eWEEK.com, Nate was a writer with ChannelWeb and he served as an editor at FierceMarkets. He is a graduate of the Medill School of Journalism at Northwestern University.
 
 
 
 
 
 
 

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