Dialcom enters the U.S. market, ready to grab a share of the $17
billion UCC market that Cisco, IBM and Microsoft are currently
Dialcom will begin selling its Spontania software suite to
enterprises in the United States March 17 and expects it can make a
dent in the unified communications and collaboration market currently
being split by Cisco Systems, IBM and Microsoft.
Spontania delivers instant messaging, voice, video and data
utilities over any device or network to employees at any location,
Dialcom President and COO Bob Johnson told eWEEK.
Users can hold VOIP (voice over IP) teleconferences and multi-party
IP videoconferences, share files and do "white-boarding," or bounce
ideas off one another on a computer screen.
Corporate employees can switch between communications modes from one
computer or mobile device screen with a couple mouse clicks, so workers
don't get bogged down in jumping from one media application to the
Dialcom, whose U.S. headquarters is in Herndon, Va., began its life
selling these capabilities in Spain in 2002, amassing more than 100
customers in telecommunications, media, banking, insurance and
Johnson said the company has plied its trade by promising customers
it would not bring their networks to their knees because it can
regulate video transmission automatically and manually using its
patent-pending bandwidth management technology.
Moreover, it can work seamlessly with customers' existing
infrastructure; companies needn't rip out and replace their legacy
investments in video conferencing equipment, instant messaging, e-mail
For example, Johnson said Spontania will work with IBM's Lotus Notes
e-mail and Lotus Sametime instant messaging and Web conferencing, or
Microsoft's Outlook e-mail application.