Dialing for Dollars

 
 
By Michael Vizard  |  Posted 2008-10-30 Email
 
 
 
 
 
 
 
 
 

In this IT Link podcast hosted by Mike Vizard, Enkata co-founder and Senior Vice President of Marketing Ron Hildebrandt talks about why giving call centers the tools they need to strategically upsell customers is more important than ever in a down economy.





Dialing for Dollars
In this IT Link podcast hosted by Mike Vizard, Enkata co-founder and Senior Vice President of Marketing Ron Hildebrandt talks about why giving call centers the tools they need to strategically upsell customers is more important than ever in a down economy.

Host: Mike Vizard

Length: 00:20:08

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As the Editorial Director and Senior Vice President, Michael Vizard sets the strategic editorial direction for the Enterprise Group at Ziff Davis, which includes eWEEK, Baseline, CIO Insight, The Channel Insider, Publish and Microsoft Watch,. Mr. Vizard has served as the Editor in Chief of CMP Media's Computer Resellers News, in addition to being Editor in Chief at International Data Group's InfoWorld. Mr. Vizard has also had extensive editorial management experience over an 18-year career that has included management positions with PC Week, Computerworld, Digital Review and Electronic Buyers' News.
 
 
 
 
 
 

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