Combating
spam in email messaging is a normal task for Google (NASDAQ:GOOG) across its
Gmail application and Google Apps suite, but who knew it could be useful for
shedding unwanted calls?
Google
has added global spam filtering for its Google Voice phone management application, which lets users route all
their landline, work phone and cell phone calls to one special number. The
service also transcribes voicemail messages and has several other perks.
Google Voice users can now redirect spam from any of the
numbers in Google's database directly into their spam folders. The service is
primarily aimed at helping users punt annoying calls from telemarketers.
Google
Voice already has a "report spam" button. For this new filter, Google
has used thousands of Google Voice spam reports from users, as well as its own
spam identification tools, to redirect calls, texts and voicemails to spam
folders.
This
proactive spam filtering happens on the fly before the calls hit users’
landline, work or cell phones. Google said this works the same way spam
filtering does for its Gmail application.
Users
can enable this spam-stopping feature on the Calls tab of Google Voice settings
by checking the box next to Global Spam filtering.
Google
said that should a number be incorrectly marked as spam, users can unblock it
by selecting the message and clicking the Not Spam button in the Google Voice
spam folder.
Google
acquired one of the premier anti-spam fighters for the cloud in Postini for $625 million in 2007.
The
company then used Postini Message Security technology to thwart spam in its Gmail
application, as well as across its Google Apps suite.