Hosted VOIP Services Grow, Report Shows
The latest research study conducted by In-Stat shows that there was an increase in usage of hosted VOIP services.In-Stat, a technology research firm, released its latest research study Jan. 10 that showed that hosted voice over IP telephony usage has increased among small businesses. The study, "Hosted VOIP: Steady Growth, But Will the Boom Come?" found that small businesses have the most hosted VOIP deployments in the 20-to-50-seat range and that hosted VOIP will continue to grow over the next few years with revenues expected to exceed $2 billion by 2010.
"Most business customers adopt hosted VOIP with the expectation of cost savings, but soon come to value the feature functionality and integration with data networks the application provides," David Lemelin, senior analyst at In-Stat in Scottsdale, Ariz., told eWEEK. "As a result, hosted VOIP solutions are becoming more valuable."
- U.S.-hosted VOIP seats in service are expected to continue to increase consistently to more than 3 million in 2010, up from 373,000 in 2006
- For hosted VOIP services, cost savings is the main appeal
- Businesses that have several office locations as well as the mobile worker are most attracted to hosted VOIP solutions