Second Advantage of Polycom IP Phones: Interface
Second advantage of Polycom IP phones: interface
Next, Polycom phones generally have a more intuitive interface than other vendor phones. For example, to find the Polycom phone's IP address, you press the "Menu" hard key and navigate through a logical sequence of menu choices such as Status > Network > IP Parameters.
On a Snom phone, the IP address is located not under the hard key labeled "Settings" but rather under the "Help" hard key-which has fooled more than one admin. Also, using a Snom phone, a user must put a person on hold before performing a transfer in most instances. One can infer this process isn't intuitive based on the (current) four videos on YouTube demonstrating it.
On the other hand, all Polycom transfers are initiated via the "Transfer" soft key or hard key. In fact, the Polycom default feature set works precisely as you would expect. The most common functions have hard keys and soft keys (and the soft keys are easy to read). The design is sensible, requiring little learning curve for new users.