IT Managers Cant Afford to Ignore Skype
Opinion: Like all viral technologies, Skype ultimately will not be stopped at the enterprise door.Voice over IP is here, sort of. In one of the few cases of enterprise and carrier technology being way ahead of consumer IT, VOIP is being deployed in some of the largest companies in the world, but home and individual use is still lagging, the popularity of Vonage and Skype notwithstanding. PC-to-PC VOIP calling with Skype and other services such as Gizmo was to be the tipping point for VOIP, pushing plain old telephone service networks into the scrap heap of history. eBay was so certain it would that it paid $2.5 billion for Skype. But poor voice quality and other annoyances, and lack of a clear vision of what eBay wanted to do with Skype, slowed the hysteria somewhat. But things are changing. Like all viral technologies, Skype ultimately will not be stopped at the enterprise door, and IT managers cant afford to ignore it.
As many as 30 percent of Skypes 113 million users use Skype for business communications, according to Technical Analyst Andrew Garcias analysis and review package. Many of those users have installed and use Skype without IT supervision. Skype is aware of that situation and is set to release new administration tools to rein Skype in, but, as Garcia writes, that may not be enough, and he offers a checklist of items users and administrators should be pushing for from Skype.