VOIP & Telephony - eWeek

VOIP & Telephony: LABS GALLERY: 8x8 Virtual Office IP PBX Offers Range of Options


Hosted IP PBX systems have become a popular option for small and midsize businesses because they provide all of the functionality of a corporate PBX but with much lower upfront costs. They also allow geographically dispersed workers to share the same phone systems and take advantage of traditional office features such as extension dialing and easy conferencing. 8x8s Virtual Office provides a solid hosted IP PBX system that can be set up with little hassle and that is competitively priced. 8x8 also provides its own line of full-featured IP phones to give businesses corporate-oriented phones to work with their hosted IP PBX system.
 
  • High-End Model
    The most feature-rich of the phones offered by 8x8, the $349.99 6757i CT offers a full set of office telecom features and is extremely customizable.
  • Roam If You Want to
    The 6757i CT phone can be paired with a provided cordless handset, providing most of the functionality of a VOIP phone while letting the user roam around the office or workspace.
  • Midrange Model
    At the midrange of the 8x8 phones and the main workhorse office phone that is offered, the $199 6755i has all of the capabilities that one would expect from a corporate PBX-linked telephone.
  • Basic Model
    The most basic of the 8x8 phones, the $149 6753i is designed for standard phone office use—for example, as a shared lobby phone or in a guest office.
  • Web Portal Interface
    All management of a business' 8x8 Virtual Office system is done through a standard Web portal interface. During tests, the interface offered lots of options for managing numbers and IP PBX functionality, but it was not the most intuitive Web management interface I've seen.
  • Traditional PBX Functionality
    I used the Web interface to define all of the traditional office PBX functionality, such as the options provided by the office's auto attendent.
  • Managed Phones
    Each individual phone can be set up and continuously managed through the Web-based 8x8 Virtual Office interface.
  • Phone Settings
    Settings for individual phones, such as user passwords, can be configured directly from the phone itself or through a Web-based interface accessible through the phone's IP address.
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