Nuance Launches IP-Based Voice Dialer
The company's new speech software is aimed at helping businesses get more value from their VOIP investments.Nuance Communications, a speech and imaging software maker, on Jan. 18 introduced an IP-based voice dialing system. Designed specifically for intra-company communications, SpeechAttendant Internal Dialer lets employees call any person, department or location by dialing one number and saying a name. The product also allows employees to forward calls to their current locationsuch as a cell phone, home or remote office. Nuance officials said businesses can cut telecommunication costs because they need only maintain a single inbound phone number powered by automated, speech-driven call routing.
"Our new SIP-based solution allows organizations to maximize IP-based infrastructure investments for improved employee productivity," said Richard Martel, general manager of AutoAttendant Solutions at Nuance, in a statement. "The SpeechAttendant Internal Dialer will allow customers using SIP to seamlessly speech enable their corporate directory, thereby facilitating employee-to-employee communication."