Polycom Makes the Buzz Go Away
Conference phone upgrades by the company will eliminate interference caused by smart phones.Smart-phone makers unwittingly gave Polycom the best pitch it could have to get voice conferencing customers to upgrade their conference phones: that annoying buzz caused by the radio frequency interference the smart phones create. Polycom on Feb. 5 will introduce upgrades for its installed base of more than 2 million analog and IP conference phones that shield the phones from interference from Treos, iPhones, BlackBerrys and other smart phones that users bring to conference rooms.
"A lot of companies tell people, -Don't bring your BlackBerry to meetings,' or -Don't put them on the conference table.' Some people think it's just related to e-mails on the smart phones, but it's really the way the mobile device keeps in touch with the cell tower," said Brian Phillips, senior product marketing manager at Polycom. "Even if users aren't actively in a call or sending or receiving messages, it'll happen, because [the cell tower] talks back to the cell phone to make sure it's still connected."