The Plantronics Voyager Pro UC provides heavy callers with an excellent way to use the same Bluetooth headset for both cell phone- and PC-based unified communications systems. eWEEK Labs tested the Voyager Pro UC WG200/B, which comes with an earpiece and a pre-paired Bluetooth dongle. The system is designed to work jointly with a Bluetooth 2.0-enabled cell phone or smartphone plus a Windows-based PC softphone via the dongle.
The Plantronics Voyager Pro UC provides heavy callers with an excellent way
to utilize the same Bluetooth headset for both cell phone- and PC-based unified
communications systems. This can free mobile users from juggling multiple
headsets, while delivering excellent voice quality and distance performance
along with reasonable battery life.
I tested the Voyager Pro UC WG200/B, which comes with an earpiece and a
pre-paired Bluetooth dongle for $199. It is designed to work jointly with a
Bluetooth 2.0-enabled cell phone or smartphone plus a Windows-based PC
softphone via the dongle. This allowed me during tests to seamlessly use the
same headset with both communications systems.
Plantronics also offers the WG201/B for use with Microsoft Office
Communications Server systems. This iteration comes with the "Optimized
for Microsoft Office Communicator" wordmark
promising performance and ease of installation.
The Voyager Pro UC is certainly not the smallest or sexiest Bluetooth
headset around. Indeed, at just under 11 cm in length and weighing 17.5
grams, the device is larger than many competing consumer
headsets. However, the extra length gets the microphone boom close enough
to the mouth to provide excellent voice pickup, making the larger size worth
For a look at the Plantronics Voyager Pro UC, click here.
The earpiece part of the Voyager Pro UC has four buttons: a power/pairing
button and a pair of volume controls (that when pressed at the same time will
mute the microphone) along the spine, and a call control button at the base of
With the call control button, users are able to answer an incoming call no
matter which phone the call comes into. The user will know which line is being
answered because the earpiece offers a slightly different ring tone depending
on the phone in use. Users can also mute the call and hang up from the
The Voyager Pro UC is rated to work with many major unified communication
softphones, including those from Avaya, Cisco Systems, IBM
and Microsoft. When it comes to consumer communications systems, the
Voyager Pro UC works with Skype (which I used for the bulk of my testing) and
PC users can also listen to music using the Voyager Pro UC. If a supported
media player is being used (Apple iTunes or Windows
for instance), music playback will automatically pause when a call to the
softphone is answered (although not when a call to the cell phone is answered).
The Voyager Pro UC will pair with a Bluetooth radio already in a laptop, but
for performance, quality, ease of deployment and additional features,
Plantronics recommends using the earpiece in conjunction with the pre-paired
Bluetooth dongle. To use with a softphone, users need to install the
included PerSono Suite 1.1 (which is available only for Windows-based desktops
at this time), then insert the dongle into an open USB