Vonage Voice Mail Vanishes During Site Upgrade
A new build of the Vonage Web site is preventing users from accessing their voice mail accounts from the Web. (ExtremeTech)A new build of the Vonage Web site is preventing users from accessing their voice mail accounts from the Web. Other users also began reporting problems logging into their Vonage accounts beginning Wednesday. Users trying to access their voice mail on the Vonage site were met with the message, "No voice mail boxes found for your account," and stored voice mail messages did not show up on the site. The messages and lack of voice mail began appearing on Wednesday, and persisted through early Thursday morning.
According to Vonage support technicians, the problem should be resolved in 24 hours, although Vonages voice mail service was still inaccessible early Thursday morning. A users voice mail can still be accessed via a users phone, representatives said.