A Look at Unified Communications

By eweek  |  Posted 2008-07-21 Email

Unified Communications has become a hot buzzword for businesses looking to cut costs and improve and centralize management of all of their communications; from voice to email to collaboration systems. But these businesses have faced considerable challenges in the complexity and cost of deploying the current generation of UC products. What's the current status of unified communications and what new capabilities and improvements can we look to see in unified communications in the near future?

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