Five Steps to Unified Communication

By eweek  |  Posted 2007-11-19 Email

Unified communications is more than just technology; it is a way of doing business, complete with goals and measures of success, such as ROI, explains eWeek Senior Technical Analyst Andrew Garcia. The first rule a successful deployment of UC is to find a non-IT sponsor high in the corporate ranks that can push the initiative through. Other steps include keeping the end users-

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