Virtualization Technology: Mitel`s New VMware-Based Voice Virtualization Package Wins SMB Favor

 
 
By Chris Preimesberger  |  Posted 2011-08-23 Email Print this article Print
 
 
 
 
 
 
 
 
Ottawa-based global telecommunications provider Mitel has a different take on unified communications. This is the first telco to re-engineer all its business applications so they can run just like any other service upon VMware's vSphere 4.0 hypervisor. Whereas most corporations run their human resource applications, email and perhaps a cloud backup or data replication service in the cloud, now companies can run their call centers, PBX and a number of other communications tools in a virtual machine. How was this done? It took a two-year partnership with VMware involving software development, testing, quality assurance and beta testing to work out all the details, but Mitel Freedom was officially launched a year ago at VMworld, and the company already has about 1,000 small and midsize business customers using it. Mitel says its Freedom architecture, through a single cloud-ready software stream, delivers a suite of open-standard communications and collaboration features that offer freedom from closed architectures, such as those typically provided by large telcos. Mitel Freedom enables organizations to implement their own applications on any network, extends the "in-office" experience anywhere on any device and offers choice of commercial options. Mitel operates 80 offices in 90 countries, and it works through a network of about 1,600 value-added resellers and partners. This slide show highlights the features of the Freedom platform.
 
 
 

On the Road

Mitel is taking its message on the road in the United States via the Mitel Freedom bus, which is a showcase for all the applications on the company's cloud service menu. It carries its own server. The bus was photographed at its Aug. 15 stop in San Jose, Calif.
On the Road
 
 
 
 
 
Chris Preimesberger Chris Preimesberger was named Editor-in-Chief of Features & Analysis at eWEEK in November 2011. Previously he served eWEEK as Senior Writer, covering a range of IT sectors that include data center systems, cloud computing, storage, virtualization, green IT, e-discovery and IT governance. His blog, Storage Station, is considered a go-to information source. Chris won a national Folio Award for magazine writing in November 2011 for a cover story on Salesforce.com and CEO-founder Marc Benioff, and he has served as a judge for the SIIA Codie Awards since 2005. In previous IT journalism, Chris was a founding editor of both IT Manager's Journal and DevX.com and was managing editor of Software Development magazine. His diverse resume also includes: sportswriter for the Los Angeles Daily News, covering NCAA and NBA basketball, television critic for the Palo Alto Times Tribune, and Sports Information Director at Stanford University. He has served as a correspondent for The Associated Press, covering Stanford and NCAA tournament basketball, since 1983. He has covered a number of major events, including the 1984 Democratic National Convention, a Presidential press conference at the White House in 1993, the Emmy Awards (three times), two Rose Bowls, the Fiesta Bowl, several NCAA men's and women's basketball tournaments, a Formula One Grand Prix auto race, a heavyweight boxing championship bout (Ali vs. Spinks, 1978), and the 1985 Super Bowl. A 1975 graduate of Pepperdine University in Malibu, Calif., Chris has won more than a dozen regional and national awards for his work. He and his wife, Rebecca, have four children and reside in Redwood City, Calif.Follow on Twitter: editingwhiz
 
 
 
 
 
 

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