Web Services, Web 2.0 & SOA - eWeek

Eight Questions to Ask When Evaluating SAAS Vendors
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When evaluating a SAAS (software as a service) solution, smart shoppers will push vendors to lay their cards on the table with regard to system availability, customization and support. The chief technology officer of Intacct, a provider of on-demand financial applications, suggests asking the following questions when evaluating SAAS offerings. 




 
 
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  2. '1. Do you ...'
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