Eight Questions to Ask When Evaluating SAAS Vendors - 4. How often ...

 
 
By eweek  |  Posted 2008-03-03 Print this article Print
 
 
 
 
 
 
 
 
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4. How often is your solution enhanced?

SAAS solutions are commonly updated every month. Ask your SAAS vendors to show you their product road maps, and ask how and when they roll out enhancements.

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When evaluating a SAAS (software as a service) solution, smart shoppers will push vendors to lay their cards on the table with regard to system availability, customization and support. The chief technology officer of Intacct, a provider of on-demand financial applications, suggests asking the following questions when evaluating SAAS offerings. 

 
 
 
 
 
 
 
 
 
 
 

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