Google Voice to Get Enhanced Even More

By Clint Boulton  |  Posted 2010-06-22 Print this article Print


That includes building features that users can access the same way across all their phones, which has been a challenge with so many disparate phone makers and telecommunications carriers.   

Expect Google Voice for the enterprise, as well. Bradley Horowitz, vice president of product management at Google, told eWEEK last December Google Voice is coming as a product within Google Apps.

Indeed, Google acquired GIPS Technologies, which makes software for processing high-definition audio and video over the Web. Google could conceivably use the GIPS technology with Google Voice to offer enterprise VOIP. 

When these solutions, along with the rumor that his team was building a desktop application for Google Voice, were suggested to Paquet, he declined to comment. "We keep testing things, and some make it and some don't."

The next level of efficiency might be to integrate Google Voice with specific Google Apps beyond just Gmail. For example, Google could integrate Google Voice with Google Talk to place audio calls, though it is unclear how Gizmo5 would fit in here.

Google could also integrate Google Voice with Google Calendar and provide users with notifications to their phones when an appointment is coming up.

Google Voice integration with Google Docs could send Voice notifications to Docs users' smartphones when a document or presentation had been altered.

Looking outside the realm of Google Apps, Google could also integrate Google Voice with popular social services, such as Facebook and Twitter. Paquet did not comment on whether such plans were in the mix, but he appreciated the suggestions.

Noting that the Google Voice team builds most of its features based on user feedback, Paquet encouraged users to tell him what they would like to see in the app. Readers are welcome to leave suggestions in the comments section. They will be passed along to Paquet.



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