Boyd says Facebook Privacy Settings Also FAIL
Boyd also said Google assumed that people would opt-out
of Buzz if they didn't want to participate, but sounded like she didn't believe
this.
"I'm going to give them the benefit of the doubt on
this one because a more insidious framing would be to say that they wanted to
force people into opting-in because this makes the service more viral and more
monetizable. While I'm trying not to let conspiracy theories cloud my analysis,
I can't help but notice that more and more companies are opting people in and
waiting until they flip out to adjust privacy settings."
Interestingly, Buzz leader Jackson said at SXSW that Google may
pre-test future Buzz features with small subsets of users. Google does this
bucket-testing with several other products, including search and ads.
Facebook, Boyd said, provided another FAIL on the privacy
front when it
refreshed its social network with a number of privacy-related changes.
These included the ability to control who sees what piece
of content on a user's page, a Transition Tool and simplified privacy settings.
However, some users
blasted Facebook for changing the default privacy settings so that users are
automatically sharing data at the most open level possible. Boyd ran a little
experiment of her own:
"I started asking non-techy users about their
privacy settings on Facebook. I ask them what they think their settings are and
then ask them to look at their settings with me. I have yet to find someone
whose belief matched up with their reality. That is not good news.
Facebook
built its name and reputation on being a closed network that enabled privacy in
new ways, something that its users deeply value and STILL believe is the case.
Are there Facebook users who want their content to be publicly accessible? Of
course. But 65 percent of all Facebook users? No way."
She added: "There's a big difference between
something being publicly available and being publicized. I worry about how
others are going to publicize this publicly available Facebook data and, more
importantly, who will get hurt in the cross-fire."
That a Microsoft researcher is taking Google and Facebook
to task for privacy issues is something of a pot-meet-kettle issue.
Microsoft's
software, particularly the Internet Explorer Web browser, has been the butt of
many jokes and the source of angst for its severe security flaws that expose
users' information, and hence, threatened their privacy.
But Microsoft lags behind Google and Facebook on the Web,
so it is in the unenviable position of looking up at more successful Internet
companies. Naturally, Microsoft may have a mind to take these rivals down with
words, if not by technological superiority.








