Omniture
announced on May 28 a new application for Omniture SiteCatalyst that lets users
measure the impact of their business’s Facebook applications on overall online
traffic.
The application, called App Measurement for Facebook, deploys analytics that
lets those users measure the correlation between a Facebook application, their
main site, and channels such as mobile and video.
"It allows customers to better understand and measure and monetize these
channels affecting their business and traffic to their Websites," Matt Langie,
senior director of product marketing for Omniture, said in an interview.
"For example, if a retailer is creating a Facebook application for the
best deals they’re offering that week, they can use this application to see how
much traffic is coming due to Facebook as opposed to, say, an e-mail
campaign."
The application enables a granular exploration of how potential customers
interact with a Facebook application and associated sites, ultimately allowing
for measurement of how much Facebook affects online traffic in comparison to
other potential avenues.
"Our customers need to understand how social networking can impact their
business," Langie said. "Word of mouth is spreading more virally
these days through Facebook or Twitter."
Omniture, which creates business optimization software, recently
released a new version of Omniture SiteCatalyst that allows users to
measure the spread of viral video across video-sharing sites such as YouTube.
It joins other companies, including Salesforce.com and Amazon, in expanding
their applications for monitoring Twitter, YouTube, Facebook and other sites to
determine how new products or services are being absorbed by the public.
In
February 2009, Omniture released the Omniture Online Marketing Suite,
designed to allow sales teams to more efficiently interact with customers. The
suite, built on technology from several acquisitions, features programs
such as Visitor Acquisition Applications, meant to streamline customer
acquisition, and Conversion Applications, which allows marketers to test
key messages.